Frequently Asked Questions
Wooden wicks can sometimes be difficult to light the second time due to several reasons:
Wick Dulling or Charring: After the first burn, the wick may develop a layer of char or carbon buildup, which can make it harder to ignite. This is normal and can be remedied by gently trimming the wick before each use.
Wax Pool Cooling: Once the wax has hardened around the wick, it can create a barrier that makes lighting tougher. Allowing the candle to fully warm up for a few seconds before trying again can help.
Humidity or Moisture: Wood wicks can absorb moisture from the air, especially in humid environments, which impacts their ability to light easily.
Short Wick Length: If the wick is trimmed too short after the first burn, it may not catch the flame as readily. Make sure the wick is trimmed to about ¼ inch before lighting.
Improper Candle Maintenance: Not allowing the wax to fully melt across the surface during each burn can cause tunneling, which affects how the wick lights.
For best results, always trim your wooden wick before lighting, keep the candle away from drafts, and allow the wax pool to form evenly with each burn. This helps ensure a consistent, easy light every time.
What oil do you use for the scent profile?
Essential oils blend with clean scent oil is formulated to be non-toxic and free of paraffin, making it a safer choice for use in candles and home fragrances. Unlike paraffin, which is a petroleum byproduct that can emit harmful chemicals when burned, non-toxic clean scent oils are derived from natural, plant-based ingredients or synthetic components that do not release dangerous toxins. This ensures that when used in products like our soy candles, the scent contributes to a healthy environment without compromising indoor air quality. The clean scent oil’s gentle and neutral fragrance complements the eco-friendly, natural ethos of soy wax candles, providing a refreshing aroma without harmful emissions.
How many hours do the candles burn?
Our eco-friendly hand-poured soy candles typically burn for 40 to 60 hours, depending on the size of the jar and how they are used. Proper candle care, such as trimming the wick before each use and allowing the wax to melt evenly across the surface, helps maximize burn time and maintain a clean, long-lasting experience.
What are your jars made of?
Our cement jars are made from a carefully engineered Portland cement composite with fine aggregates and admixtures for durability, texture, and aesthetics. The blend of calcium silicates and aluminates forms a dense, porous structure that balances strength and subtle translucence. Silica sand and crushed limestone add mechanical strength and a smooth finish. Eco-friendly plasticizers and pozzolanic additives improve workability, reduce shrinkage, and enhance environmental resistance, resulting in sustainable, minimalist, and durable jars.
What kind of wax do you use?
Soy wax is a natural vegetable wax made from the oil extracted from soybeans. It is biodegradable, renewable, and a popular alternative to traditional paraffin wax. Soy wax burns cleaner and produces less soot, making it a healthier option for indoor use. It has a lower melting point, allowing for a longer, slower burn and better scent throw. Because it is plant-based, soy wax is considered eco-friendly and sustainable, aligning well with environmentally conscious products like candles and car fresheners.
Do you offer wholesale/bulk order discounts?
Yes, we offer wholesale options for our eco-friendly hand poured soy candles and car fresheners. To get started, please contact us directly with your business details and order requirements. Once approved, we will provide you with our wholesale pricing, minimum order quantities, and payment terms. All wholesale orders qualify for free shipping on US orders over $300. We carefully handcraft each item to ensure quality and consistency for your customers. For more information, please reach out to us through our contact form or customer service email.
Are our candles 100% made in the US?
At Nevelle's Nest, every candle is crafted entirely in the United States through a meticulous hand-pouring process. The first step involves sourcing natural soy wax from domestic suppliers committed to sustainable farming practices. This soy wax is melted in temperature-controlled vessels to ensure optimal consistency.
Next, we carefully blend in 100% pure essential oils and natural cotton and wooden crackling wicks, all sourced within the U.S. Each jar is hand-prepared—cleaned, labeled, and inspected—to maintain quality standards. The melted wax mixture is then poured by hand into the jars, allowing precise control over the fill level and preventing air bubbles.
Once poured, the candles are left to cool and cure for a set period, ensuring an even distribution of fragrance and a clean, long-lasting burn. Every step, from raw material selection to final packaging, is done in the U.S., supporting local businesses and guaranteeing that our eco-friendly, sustainable luxury products meet the highest standards.